Healthcare Healthcare BPO Market is projected to grow up to 10.4% CAGR during the forecasting period ...


Healthcare BPO Market is projected to grow up to 10.4% CAGR during the forecasting period 2021-2027.

Healthcare business process outsourcing, or simply Healthcare BPO, is an outsourced business activity or mechanism that provides support to medical facilities, staff, and organisations. Healthcare BPO is a business process outsourcing (BPO) with specific operating criteria to the best-suited third-party sellers. Healthcare BPO is a service that allows clients to incorporate intelligent approaches that will favour the company by reducing value stresses and increasing overall productivity. Customer account setup, front services, billing and account receivables, enrolment services, provider network services, claims services, membership services, Medicare services, and pharmacy benefits management are some of the services offered by the healthcare BPO industry. Suppliers and retailers will concentrate on caring for their patients when the business side of the healthcare industry is taken care of, which increases their effectiveness.

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Key Driving Factors:As a result of the increased number of people looking for health insurance:

The healthcare business process outsourcing industry is growing and allowing tremendous growth in the global Healthcare BPO Market, owing to an increase in healthcare insurance seekers and increased government funding. The government's funding contributes to an increase in investment in high-quality treatment procedures and is a primary driver of the global demand for healthcare business process outsourcing. The rising share of healthcare business process outsourcing is powered by a growing demand for cost-effective services.

This report offers the major market player’s profiles, such as Cognizant (US), Accenture (Ireland), Xerox (US), Genpact (Bermuda), TCS (India), and Infosys (India)

Opportunities: Providing cost-effective treatment

The primary aim of healthcare business process outsourcing is to provide patients with more cost-effective treatment. In addition, this framework streamlines the insurance provisioning process. These low-cost services, easy access to high-quality physicians, improved patient care and thus patient satisfaction, and the reduction of critical errors, especially in providing patient medical reports, are all factors that contribute to the healthcare business process outsourcing industry's development.

By Payer Service:

According to payer sector, the global Healthcare BPO Market is segmented into integrated front-end services and back-office operations, claims management, provider management, member management, analytics and fraud management, billing and accounts management, and HR. Claims mediation services, fraud identification and control, claims adjudication services, claims repricing, evidence management services, claims indexing services, and claims investigation services are also part of claim management.


The Healthcare BPO Market report has been categorized as below

By Payer Service

  • Claims Management
  • Integrated Front-end Services and Back-office Operations
  • Member Management
  • Product Development and Business Acquisition (PDBA)
  • Provider Management
  • Care Management
  • Billing & Accounts Management Services
  • HR Services

By Provider Service

  • Revenue Cycle Management
  • Patient Enrolment & Strategic Planning
  • Patient Care
  • Medical Transcription
  • Medical Imaging
  • Device Monitoring

By Pharmaceutical Service

  • Manufacturing Services
  • R&D Services
  • Non-clinical Services
  • Sales & Marketing Services
  • Analytics
  • Marketing Services
  • Research
  • Forecasting
  • Performance Reporting
  • SCM
  • Other Non-clinical Services

By Region

  • North America
  • Europe
  • Asia Pacific
  • Rest of World

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Published Date : May-2021