×

Market Definition

Let it be Good or Bad, chatbots are created a lot of buzz in corner of the world. They have become one of the unexpectedly popular in this era moreover due to the technological advancement in the machine learning and other subsidiary technologies. The chatbots is a computer program that allows the human to interact with different software using variety of input methods like voice, text, gestures or touch. For several years back this chatbots were only used for customer service management, but today these chatbots have became more smarter, more interactive and easier to use and also expected to see more of upgradations to be coming soon in future. They basically act as conversional agents which work as per human interactions in form of AI bot, AI assistant, Intelligent virtual assistance, virtual customer assistant, conversional agent and more. The emergence of smartphones, tablets, Internet of Things and many portable devices have increased the overall scope and use of chatbots. Even these chatbots are highly advanced but they are simply assessible and user friendly, these are the major factors that are catering the need for chatbots and leading to expand the overall chatbot market.

Report Scope

The global market report scope includes a detailed study covering underlying factors influencing the industry trends. The report covers analysis of regional and country-level market dynamics. The scope also covers competitive overview providing company market shares along with company profiles for major revenue contributing companies. The report scope includes a detailed competitive outlook covering market shares and profiles key participants in the market share.

Major Market Players

The key companies operating in the global chatbot market are Yellow Messenger, Passage AI, Cognicor, Conversica, Kevit, SmartBots.ai, Kore.ai, Yekaliva, Gupshup, Contus, and Google.

The Chatbot market report has been categorized as below

By Deployment

  • On-premise
  • Cloud

By Application

  • Customer Engagement
  • Customer Support
  • Employee Engagement
  • Data Privacy and Compliance
  • Branding and Advertisement
  • Personal Assistant

By Verticals

  • Healthcare
  • Telecom
  • BFSI
  • Development Sector
  • Travel & Tourism
  • Media & Entertainment

By Organization Size

  • Small and Medium-sized Enterprises
  • Large Enterprise

By Region

  • North America
  • Europe
  • Asia Pacific
  • Rest of World

The years considered for the global chatbot market study are as follows:

  • Base year - 2020
  • Estimated year - 2021
  • Projected year - 2022
  • Forecast period - 2021 to 2027

 Key Questions Addressed by the Report

  • New products/service competitor are exploring?
  • Key players in the Chatbot market and how intense is the competition?
  • What are the upcoming industry trends that manufacturers are focusing on in the future updates?
  • For each segment, what are the significant opportunities in the market?
  • What are the key growth strategies adopted by major market players in the market?
  • What are the key success strategies adopted by major competitors in the market?

 Why Buy this Report:

  • Gain comprehensive insights on the Chatbot industry & market trends
  • Note complete analysis of the market status
  • Recognize the market opportunities and growth segments
  • Evaluating business segments & product portfolios, and interpret competitive dynamics
  • Facilitate strategy planning and industry dynamics to strengthen decision making

Report Table Of Content

1.   Chatbot Market Introduction

1.1.   Key Insights

1.2.   Report Overview

1.3.   Markets Covered

1.4.   Stakeholders

2.   Research Methodology

2.1.   Research Scope

2.2.   Market Research Process

2.3.   Research Data Analysis

2.4.   Market Size Estimation

3.   Executive Summary

4.   Market Overview

4.1.   Introduction

4.2.   Market Drivers and Restraints

5.   Chatbot Market, By Application

5.1.   Key Points

5.2.   Customer Engagement

5.3.   Customer Support

5.4.   Employee Engagement

5.5.   Data Privacy and Compliance

5.6.   Branding and Advertisement

5.7.   Personal Assistant

6.   Chatbot Market, By Deployment

6.1.   Key Points

6.2.   On-premise

6.3.   Cloud

7.   Chatbot Market, By Verticals

7.1.   Key Points

7.2.   Healthcare

7.3.   Telecom

7.4.   BFSI

7.5.   Development Sector

7.6.   Travel & Tourism

7.7.   Media & Entertainment

8.   Chatbot Market, By Organizational Size

8.1.   Key Points

8.2.   Small and Medium-sized Enterprises

8.3.   Large Enterprise

9.   Chatbot Market, By Region

10. Company Profile

(Profile contain company overview, products/services, financials & recent developments)

10.1. Yellow Messenger

10.1.1. Company Overview

10.1.2. Financial Highlights

10.1.3. Product/Services

10.1.4. Recent Developments

10.2. Passage AI

10.2.1. Company Overview

10.2.2. Financial Highlights

10.2.3. Product/Services

10.2.4. Recent Developments

10.3. Cognicor

10.3.1. Company Overview

10.3.2. Financial Highlights

10.3.3. Product/Services

10.3.4. Recent Developments

10.4. Conversica

10.4.1. Company Overview

10.4.2. Financial Highlights

10.4.3. Product/Services

10.4.4. Recent Developments

10.5.  Kevit

10.5.1. Company Overview

10.5.2. Financial Highlights

10.5.3. Product/Services

10.5.4. Recent Developments

10.6.  SmartBots.ai,

10.6.1. Company Overview

10.6.2. Financial Highlights

10.6.3. Product/Services

10.6.3. Recent Developments

10.7. Yekaliva

10.7.1. Company Overview

10.7.2. Financial Highlights

10.7.3. Product/Services

10.7.4. Recent Developments

10.8. Gupshup

10.8.1. Company Overview

10.8.2. Financial Highlights

10.8.3. Product/Services

10.8.4. Recent Developments

10.9. Contus

10.9.1. Company Overview

10.9.2. Financial Highlights

10.9.3. Product/Services

10.9.4. Recent Developments

10.10.Google, 

10.10.1. Company Overview

10.10.2. Financial Highlights

10.10.3. Product/Services

10.10.4. Recent Developments

By Deployment

  • On-premise
  • Cloud

By Application

  • Customer Engagement
  • Customer Support
  • Employee Engagement
  • Data Privacy and Compliance
  • Branding and Advertisement
  • Personal Assistant

By Verticals

  • Healthcare
  • Telecom
  • BFSI
  • Development Sector
  • Travel & Tourism
  • Media & Entertainment

By Organization Size

  • Small and Medium-sized Enterprises
  • Large Enterprise

By Region

  • North America
  • Europe
  • Asia Pacific
  • Rest of World

Licence Option
  • Single 1500 USD
  • Multiple 3500 USD

  • Global
  • 150
  • Report

Buy Chapters or Sections

Avail customized purchase options to meet your exact research needs:

  - Buy Chapters of this report
  - Buy Tables of this report
  - Buy Company Profiles of this report
  - Buy Startup Profiles of this report

Quality assurance

A testimonial for service in the form of BBB “A” Accreditation.

Your personal and confidential information is safe and secure.

  - Information security