Market Definition

The delivery of analytics software and business activities via eb-delivered technology is referred to as Analytics as a Service. Similar names with similar ideals, such as Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS), are also examples of this sort of service (IaaS). The service model for these three services aims to replace internal systems with web-delivered services. This enables customers to utilise analytics software for as long as it is required and paid for, as well as to stop using and paying for it in the future. In comparison to the previous method, this could be more cost-effective and time-consuming. AaaS is becoming a useful asset for many firms as a result of this approach.

The inability of businesses to cope with the rapid pace of change is a major reason driving the rise of the self-service analytics market. Decision-makers can examine the latest business and industry situations using relevant self-service tools, allowing them to make appropriate decisions. Rapid industrialization in developing and developed countries, as well as service providers' increasing usage of service analytics platforms and solutions to improve client engagement and customer experience, are expected to drive market growth throughout the projection period.

The Service Analytics market report provides geographic analysis covering regions, such as North America, Europe, Asia Pacific, and Rest of the World. The  Service Analytics market for each region is further segmented for major countries including the U.S., Canada, Germany, the U.K., France, Italy, China, India, Japan, Brazil, South Africa, and others.

 Report Scope

The global market report scope consists of a comprehensive study covering primary factors impacting the industry trends. The study includes analysis of regional and country-level market dynamics. The scope also consists of competitive overview offering company market shares coupled with company profiles for key revenue contributing companies. The report scope covers a detailed competitive outlook covering market shares and profiles of key participants in the market share.

Major Market Players

This report offers the major market player’s profiles, such as  Oracle (US), Salesforce (US), ServiceNow (US), SAP (Germany), SAS (US), Tableau (US), Microsoft (US), ClickSoftware (US), Centina Systems (US), Paskon (US), Numerify (US), Field Squared (US), Helpshift (US), Aureus Analytics (Singapore), NetEnrich (US), BlueFletch (US), mobi corp (US), DataHero (US), Agile CRM (US), Sisense (US), and MicroStrategy (US).

The Service Analytics Market report has been categorized as below

By Business Application

  • Field service analytics

  • Customer service analytics

  • (IT) service analytics

By Component

  • Solution

  • Services

By Deployment Model

  • On-premises

  • Cloud

By Organization Size

  • Small and Medium-sized Enterprises (SMEs)

  • Large enterprises

By Industry

  • BFSI

  • Retail and eCommerce

  • Healthcare

  • Government and defense

  • Telecommunications

  • Manufacturing

  • Energy and utilities

  • Others

By Region

       North America

●       Europe

●       Asia Pacific

●       Rest of World

The years considered for the study are as follows:

      Base year - 2020

      Estimated year - 2021

      Projected year – 2022

      Forecast period - 2021 to 2027

Key Questions Addressed by the Report

      New products/service competitors are exploring?

      Key players in the Service Analytics Market and how extreme is the competition?

      What are the future market trends that manufacturers are emphasizing on in the future updates?

      For each segment, what are the crucial opportunities in the market?

      What are the key growth strategies embraced by key market players in the market?

      What are the key success strategies adopted by major competitors in the market?

Why Buy this Report:

      Obtain comprehensive insights on the Service Analytics market trends

      Note comprehensive analysis of the market status

      Identifies the market opportunities and growth segments

      Assessing business segments & product portfolios, and explain competitive dynamics

      Provide strategy planning and industry dynamics to strengthen decision making

Report Content

1. Global Service Analytics Market Introduction

1.1. Key Insights

1.2. Report Overview

1.3. Markets Covered

1.4. Stakeholders

2. Research Methodology

2.1. Research Scope

2.2. Market Research Process

2.3. Research Data Analysis

2.4. Market Size Estimation

3. Executive Summary 

4. Market Overview

4.1. Introduction

4.2. Market Drivers and Restraints

5. By Business Application

5.1. Key Points

5.2. Field service analytics

5.3. Customer service analytics

5.4. (IT) service analytics

6. By Component

6.1. Key Points

6.2. Solution

6.3. Services

7. By Deployment Model

7.1. Key Points

7.2. On-premises

7.3. Cloud

8. By Organization Size

8.1. Key Points

8.2. Small and Medium-sized Enterprises (SMEs)

8.3. Large enterprises

9. By Industry

9.1. Key Points

9.2. BFSI

9.3. Retail and eCommerce

9.4. Healthcare

9.5. Government and defense

9.6. Telecommunications

9.7. Manufacturing

9.8. Energy and utilities

9.9. Others

10. By Region

10.1. Key Points

10.2. North America

10.3. Europe

10.4. Asia Pacific

10.5. Rest of the World

11. Company Profile

(Profile contain company overview, products/services, financials & recent developments)

11.1. Oracle (US)

11.2. Salesforce (US)

11.3. ServiceNow (US)

11.4. SAP (Germany)

11.5. SAS (US)

11.6. Tableau (US)

11.7. Microsoft (US)

11.8. ClickSoftware (US)

11.9. Centina Systems (US)

11.10. Paskon (US)

11.11. Numerify (US)

11.12. Field Squared (US)

11.13. Helpshift (US)

11.14. Aureus Analytics (Singapore)

11.15. NetEnrich (US)

11.16. BlueFletch (US)

11.17. mobi corp (US)

11.18. DataHero (US)

11.19. Agile CRM (US)

11.20. Sisense (US)

10.21. MicroStrategy (US).

The Service Analytics Market report has been categorized as below

By Business Application

  • Field service analytics

  • Customer service analytics

  • (IT) service analytics

By Component

  • Solution

  • Services

By Deployment Model

  • On-premises

  • Cloud

By Organization Size

  • Small and Medium-sized Enterprises (SMEs)

  • Large enterprises

By Industry

  • BFSI

  • Retail and eCommerce

  • Healthcare

  • Government and defense

  • Telecommunications

  • Manufacturing

  • Energy and utilities

  • Others

By Region

       North America

●       Europe

●       Asia Pacific

●       Rest of World

Licence Option

  • Single User 1500 USD
  • Multiple User 3500 USD

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