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Information and Communication Technology Unified Communications as a Service (UCaaS) Market

Market Definition

Unified Communications as a Service (UCaaS) is one of the fastest-growing industries in the IT industry. These technologies provide the foundation of the voice and messaging infrastructure that is utilised by millions of people on a regular basis.In today's business world, unified communications has become standard for both small and big organisations. All of the major companies have seen an increase in the size of the market.The payment component of UCaaS has played a significant role in the company's phenomenal worldwide market development. When it comes to fully integrated cloud phone systems, on-premises alternatives just cannot compete. Company executives will have unparalleled freedom. Cost-effectiveness is usually associated with UC solutions.

The unified communication as a service (UCaas) market research report offers analysis and insights into the different variables that are anticipated to be prominent during the projected timeframe, as well as their implications for the industry's growth and development. The increasing popularity of mobile devices is fueling the expansion of the unified communications as a service (Ucaas) industry worldwide.

When we talk about delivery models, we're talking about unified communication as a service (UCaaS). Typically, a third-party provider is used to provide a range of applications, collaboration, and communication services via a network. Enterprise messaging, telephone appearance monitoring, and video conferencing are some of the technologies included in this category. It is widely utilised by a significant number of businesses for the aim of simplifying communication in order to improve business operations. It increases the scalability of key business activities while also increasing their flexibility. The increased supply for UCaaS from both big businesses and small and medium-sized enterprises (SMEs), as well as expanding trends favoring connectivity and Micro Services, are the primary drivers driving the development of the UCaaS market (BYOD).As Furthermore, technological advances in computer technology, data science, and other future technologies are anticipated to open up many new business possibilities for cloud-based unified communications service providers (UCaaS).

Report Scope

The global market report scope consists of a comprehensive study covering primary factors impacting the industry trends. The study includes analysis of regional and country-level market dynamics. The scope also consists of competitive overview offering company market shares coupled with company profiles for key revenue contributing companies. The report scope covers a detailed competitive outlook covering market shares and profiles of key participants in the market share.

Major Market Players

This report offers the major market player’s profiles, such as RingCentral (US), 8x8 (US), LogMeIn (US), Mitel (US), Cisco (US), Vonage (US), Fuze, Inc. (US), Microsoft (US), Google (US), Verizon (US), BT (UK), Orange S.A. (France), DialPad (US), StarBlue (Ireland), Windstream (US), Alcatel-Lucent Enterprise (France), Intrado Corporation (US), NTT Communications Corporation (US), Masergy (US), and Revation Systems (US).

The Unified Communications as a Service (UCaaS) Market report has been categorized as below: 

By components

  • Component

    • Telephony

    • Unified Messaging

    • Conferencing

    • Collaboration Platforms And Applications

By organization sizes

  • Large Enterprises

  • Small and Medium Enterprises (SMEs)

By verticals

  • BFSI

  • Telecom and IT

  • Consumer Goods and Retail

  • Healthcare

  • Public Sector and Utilities

  • Logistics and Transportation

  • Travel and Hospitality

  • Others (Education, Media and Entertainment, and Manufacturing)

By Region

  • North America
  • Europe
  • Asia Pacific
  • Rest of World

The years considered for the study are as follows:

  • Base year - 2020
  • Estimated year - 2021
  • Projected year – 2022
  • Forecast period - 2021 to 2027

Key Questions Addressed by the Report

  • New products/service competitors are exploring?
  • Key players in the Unified Communications as a Service (UCaaS) Market and how extreme is the competition?
  • What are the future market trends that manufacturers are emphasizing on in the future updates?
  • For each segment, what are the crucial opportunities in the market?
  • What are the key growth strategies embraced by key market players in the market?
  • What are the key success strategies adopted by major competitors in the market?

Why Buy this Report:

  • Obtain comprehensive insights on the Unified Communications as a Service (UCaaS) market trends
  • Note comprehensive analysis of the market status
  • Identifies the market opportunities and growth segments
  • Assessing business segments & product portfolios, and explain competitive dynamics
  • Provide strategy planning and industry dynamics to strengthen decision making

Report Content

1. Global  Unified Communications as a Service (UCaaS) Market Introduction

1.1. Key Insights

1.2. Report Overview

1.3. Markets Covered

1.4. Stakeholders

2. Research Methodology

2.1. Research Scope

2.2. Market Research Process

2.3. Research Data Analysis

2.4. Market Size Estimation

3. Executive Summary

4. Market Overview

4.1. Introduction

4.2. Market Drivers and Restraints

5. By components

5.1. Key points 

5.2. Component

5.2.1. Telephony

5.2.2. Unified Messaging

5.2.3. Conferencing

5.2.4. Collaboration Platforms And Applications

6. By organization sizes

6.1.  Key points 

6.2.  Large Enterprises

6.3. Small and Medium Enterprises (SMEs)

7. By verticals

7.1.  Key points 

7.2.  BFSI

7.3. Telecom and IT

7.4. Consumer Goods and Retail

7.5. Healthcare

7.6. Public Sector and Utilities

7.7. Logistics and Transportation

7.8. Travel and Hospitality

7.9. Others (Education, Media and Entertainment, and Manufacturing)

8. By Region

8.1. Key points 

8.2. North America

8.3. Europe

8.4. Asia Pacific

8.5. Rest of World

9. Company Profile

(Profile contain company overview, products/services, financials & recent developments)

9.1. RingCentral (US)

9.2. 8x8 (US)

9.3. LogMeIn (US)

9.4. Mitel (US)

9.5. Cisco (US)

9.6. Vonage (US)

9.7. Fuze, Inc. (US)

9.8. Microsoft (US)

9.9. Google (US)

9.10. Verizon (US) 

9.11. BT (UK)

9.12. Orange S.A. (France)

9.13. DialPad (US)

9.14. StarBlue (Ireland)

9.15. Windstream (US)

9.16. Alcatel-Lucent Enterprise (France)

9.17. Intrado Corporation (US)

9.18. NTT Communications Corporation (US)

9.19. Masergy (US)

9.20. Revation Systems (US)

The Unified Communications as a Service (UCaaS) Market report has been categorized as below: 

By components

  • Component

    • Telephony

    • Unified Messaging

    • Conferencing

    • Collaboration Platforms And Applications

By organization sizes

  • Large Enterprises

  • Small and Medium Enterprises (SMEs)

By verticals

  • BFSI

  • Telecom and IT

  • Consumer Goods and Retail

  • Healthcare

  • Public Sector and Utilities

  • Logistics and Transportation

  • Travel and Hospitality

  • Others (Education, Media and Entertainment, and Manufacturing)

By Region

  • North America
  • Europe
  • Asia Pacific
  • Rest of World

Licence Option
  • Single 1500 USD
  • Multiple 3500 USD

  • Global
  • 150
  • Report

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