Return Policy


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  • The buyer is paying Whipsmart for the Service and Content as specified in the website. The buyer is responsible for all sales, use, taxes and all customs as and where applicable.
  • All purchases from the whipsmartmi.com / marketbyteinc.com websites are final. If further information is required on the methodology or the content, we would encourage you to get in touch with us before purchasing the report or data. Please be thoroughly satisfied with your queries before placing an order and confirming the transaction.
  • If an order has been erroneously placed or if the buyer wishes to cancel a transaction, please notify us within 1 working day of placing your request. Since our research team gets into motion and works towards updating the data, any cancellation after the first working day and before the report is dispatched will only be eligible for a 50% refund.
  • It takes us 3-5 days to update the database for any report / market byte offering and dispatch it. Any cancellation after the report is dispatched will not be eligible for a refund.
  • The information sold is in a digital format and once this information shared with the buyer, the nature of the product is such that it cannot be returned once received. We request to thoroughly have any doubts rescinded with an interaction with our research team and by thoroughly checking the sample as well.
  • If there is missing or incomplete data in any report, please get in touch with us and we will help provide free customization.
  • For any further questions, please get in touch with us at sales@whipsmartmi.com / call us on +1 510 200 5090
  • By completing a buy transaction, it is deemed that the buyer is aware of and agrees to the terms specified in this Return Policy.